exchange Product Q&A

Product Q&A

($ 309.00 USD)

Posted by Billy Johnson(ip:)

Date 2017-06-22

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I purchased the guardian in size 30 but need to exchange for size 32. My order number is 20170604-0000016.

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Posted by uglyBROS

Date 2017-06-26

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Dear Billy,

Sorry for late reply.
We can exchange for a size 32.
But I'm afraid you need to pay extra cost for shipping.
First, please send product(size"30") to us in advance payment.

address: uglyBROS B1 27-12 Sinbanpo-ro, Seocho-gu, Seoul, KOREA
Zip: 06502
Tel: 82-2-545-4931

And please pay for the additional shipping cost, $60 for size32 via paypal or put $60 in the jeans, front pocket it will be easier.
paypal account - uglybros@uglybros.com

After we receive your shipping and check(product&payment), we'll ship again.
We're going to make an effort to smooth&quick exchange.
Thanks.
Posted by uglyBROS

Date 2017-07-11

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Dear Billy,
We received your shipment today. We're going to send 32 size jeans tomorrow and inform you the tracking number.
Thanks.
Posted by uglyBROS

Date 2017-07-12

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Dear Billy,
We sent your shipment again. The tracking number is EG207599540KR
You can track your jeans at https://tools.usps.com/go/TrackConfirmAction_input
Thanks.